Services-The H.E.L.P. Group

Services-The H.E.L.P. Group

Services

Water Saving Products and Services

Low Flow Urinal Sleeve System

Immediate elimination of Smell from the urinal bowls

The Urinal Sleeve System

The following are the benefits when you use the Urinal Sleeve System:
1. Immediate elimination of Smell from the urinal bowls.
2. Dramatic improvement in Hygiene levels.
3. Environmentally friendly natural bacterial enzymes which eliminate the need for harmful chemicals, chemical blocks and deodorisers – thus a green agenda.
4. Dramatic Water Savings in terms of volume used and costs (water rates). In most cases the savings are up to 90% of previous costs pre installation.
5. Zero Blockages when used with the H.E.L.P. Group’s service package as described below.

How it Works

The Urinal Sleeve can be fitted to new or retro fitted to existing urinals. The Urinal Sleeve once inserted into the new waste collar at the base of the urinal will immediately block any smells from coming back up.  The shape of the dome head on top of the sleeve is designed so as to avoid splash back when someone urinates into the bowl.  The teeth design at the base of the dome head prevents rubbish, chewing gum and many other materials from falling into the urinal trap. Natural Enzyme bacteria are contained in a block format within the dome head of the sleeve. When a person urinates into the bowl, some of this enzyme is washed down into the urinal trap along with the urine.  The enzyme then converts the uric salt (in the urine) into a product called allantoin within the Urinal Trap.  Because allantoin is soluble in water it is then washed away in the next flush.

Because the enzyme needs at least 4-6 hours to work on the uric salts and the fact that the smell is locked in below the water line we then cut back the cistern flush rates. This is where the savings come in big time on some sites.  We fit a battery operated timer and solenoid on the water feed pipe to the cistern. As standard we set the timer to flush the cistern 4 times a day. So when you consider that an average cistern is factory set to flush every 15 minutes and some have been upped to flush every 2-5 minutes you can easily work out the savings to be made.  For example a cistern that flushes every 10 minutes, the figures are as follows:

Water usage before fitting the Urinal Sleeve System.  9 litres x 6 flushes per hour = 54 litres per hour x 24 = 1,296 litres daily x 365 days =473,040 litres annually or 473 cubic metres. 

Water usage after fitting the Urinal Sleeve System. 9 litres x 4 flushes per day = 36 litres per day x 365 days = 13,140 litres annually or 13 cubic metres. In this example the annual water saving is 459,900 litres or 460 cubic metres. That is a pretty impressive saving.

However the secret to free flowing urinals, zero blockage and cost free maintenance is in our service or good housekeeping as we like to call it. Our Service Package – Your guarantee – Zero blockages and NO maintenance/Call OUT CHARGES

After installation we service every 6 weeks. We carry out the following works on each service visit to ensure that your urinals remain free flowing and your urinal area is kept to a high standard of cleanliness. 

  • We scrub and clean the inside of the urinal bowl, outside, underneath, exposed pipework, immediate walls and floor area to get rid of any uric salt or bacterial build up.
  • We clean the urinal traps of hair and bio-film build up and run a bacterial cleaning solution through the waste pipe work. If needed we blow this through back to the main stack with a kinetic water ram.
  • The old sleeve is removed and replaced with a fresh new sleeve.
  • The area is cleaned and all rubbish removed.
  • The system is checked every quarter to make sure the timer and solenoid are working perfectly. We offer a two year guarantee on all parts and in fact do not quibble if we have to change a timer or solenoid three years down the road. We take care of the maintenance back to the main stack so if a seal or a urinal trap needs replacing – we do it – No charge.
  • We clean the urinals and waste pipe work with an organic cleaning solution on an annual or 6 monthly basis. (depends on what volume of usage the urinals are getting). Either way once we fit if you have a problem with the urinals we come on site free of charge to sort it out.

ZERO BLOCKAGES   – BETTER STANDARDS OF HYGIENE – ELIMINATION OF SMELL – MORE SAVINGS AND PEACE OF MIND

Waterless Urinals

Dramatic improvement in Hygiene levels

The Waterless Urinal System
1. Immediate elimination of Smell from the urinal bowls when used with an enzyme system
2. Dramatic improvement in Hygiene levels.
3. Environmentally friendly natural bacterial enzymes which eliminate the need for harmful chemicals, chemical blocks and deodorisers – thus a green agenda.
4. Dramatic Water Savings – well they are waterless now!
5. Zero Blockages when used with the H.E.L.P. Group’s service package as described below.

How it Works

The waterless urinal system can be fitted to existing urinals. The non-return valve once inserted into the base of the urinal will immediately block any smells from coming back up. It will also prevent chewing gum, wrappers, and many other materials from falling into the urinal trap – however the urinal must be cleaned daily. The natural enzyme bacteria are contained in a block format within the dome head that sits on top of the non-return valve. When someone urinates into the urinal bowl some of this enzyme is taken down into the waste pipe. Upon installation the existing urinal trap is removed and an inspection port fitted. The installer may change the existing pipe work to ensure that there is free fall to the main stack.

 In existing installations we tie up the ball cock in the cistern to stop the water flushing and also leave the pipe work in place. Because it is a waterless system we put in place an intensive SERVICE REGIME which includes:

  • Changing the Enzyme every 13 weeks.
  • Opening and cleaning the access pipe underneath the urinal.
  • Running bacterial solution through the waste pipes to clear them of any build including hairs, bio-film, uric sludge, body fats etc.
  • Blowing the waste pipe work back to the main stack to ensure that it is running clear.
  • The non-return valve is replaced on every alternate service (minimum of three valve changes per annum).

SOLVE YOUR URINAL PROBLEMS AND CUT OUT YOUR WATER BILL

Water Saving Systems – Products and Services

We provide a full range of water saving products and services

We provide a full range of water saving products and services which include:

 Low flow Urinal Sleeve System. This system uses a bacterial enzyme in the base of the urinal bowl coupled with a timer and solenoid which is fitted over the water cistern. Whilst it does use some water to clean the face of the urinal bowl and replenish the urinal trap (average flush is every 4 hours) water consumption is cut by 96%. Click here for full description.

Waterless Urinal. This system uses a non-return valve coupled with an enzyme block inserted into the base of the urinal. Click here to read the full description.

ALL OF THESE SYSTEMS AND PRODUCTS CAN BE RETRO FITTED WITHOUT ANY GREAT EXPENSE OR INCONVENIENCE 

Eco-Shower heads. These can be easily fitted and use between 5-7 litres of water per minute as opposed to the standard 12 litres per minute. There is no loss in pressure or quality of shower and different models are available for electric, mains fed or tank fed showers.



Low Flow Volume Reducers – as the name implies the low flow volume reducer looks like a standard isolation valve but has an insert that can be changed so you can reduce your water flow to let 5,6,7,8,or 9 litres of water through your tap or shower per minute.

Water saving taps and tap aerators. The water saving taps have a built in flow adjustor and have to be purchased new, whilst existing taps and indeed showers can be retro-fitted with aerators. The aerator reduces the volume of water flowing through the tap, whilst adding air to the flow thus reducing any effect in the pressure. So for example a tap may be letting though 12 litres of water per minute before installing the aerator whereas after installing the aerator it will only allow 6 litres through per minute with no loss in pressure. This saving of 6 litres  per minute on a tap that is opened on and off for even 20 minutes a day will save you an average of 40,000 litres of water per year.

Organic pipe cleaning. Annual or six monthly Maintenance Service.  We provide a full deep cleaning service on your toilet’s which include cleaning Sink traps, sinks, Showers/wastes/trays and waste pipes and full organic cleaning on your Urinal, Urinal Traps and waste pipes all the way back to the main stack (4” or 6”) pipe. This cleaning will leave the waste pipe work like new without any adverse effects (were it to be cleaned with acids or heavy cleaning solutions). We also offer maintenance/refurbishing service on small jobs that need doing such as filling cracks, repairing/replacing tiles/woodwork. etc. This service can be carried out every 6 months or every year depending on the volume of usage. We offer a ZERO BLOCKAGE GUARANTEE with this service ( and if there are any blockages we come on site to sort them out at our own cost) so In effect Your Maintenance is taken care of by us at no great cost to you.